Resume

Wendy Monisa Smith, MA, CAP 

Knoxville, TN 37920 
865-865-573-7664
wmsmith@rottsylvania.com 

Profile 

Dedicated communications professional with a background in website maintenance and employment in a higher education environment. 

Education 

In Progress
Graduate Certificate
Instructional Design
UNIVERSITY OF TENNESSEE – Knoxville, TN 

12/2021
Master of Arts in Communications 
Marketing Generalist Concentration
AUSTIN PEAY STATE UNIVERSITY – Clarksville, TN 

05/1997
Bachelor of Arts in English  
Writing concentration; Psychology minor.  
UNIVERSITY OF TENNESSEE – Knoxville, TN 

Honors 

• College of Education, Health and Human Science Senate’s Staff Recognition Award 2018 
• College of Education, Health and Human Science Senate’s Staff Recognition Award 2015 

Software Skills 

Traits

• Works well independently or with a group.
• Constantly meets deadlines and standards.
• Works well with people from diverse backgrounds.
• Has experience editing the work of others.  

Communications & Writing/Editing Experience 

• University of Tennessee Department of Public Health 
  • Redesigned department website from ground up when hired and again when site migrated to WordPress. 
  • Created and maintained department Facebook and Instagram accounts. 
  • Composed acceptance and denial letter to applicants. 
  • Composed meeting minutes. 
  • Designed bulletin boards and other visual presentations 
• Freelance 
  • Webmaster for the Oak Ridge Kennel Club. 
  • Former monthly newsletter editor for the Oak Ridge Kennel Club
  • Freelance transcriptionist for confidential academic research projects. 
  • Redesigned website for the University of Tennessee Center for the Study of Youth and Political Conflict. 
• Older 
  • Miscellaneous
    • Had article published in the August 2008 issue of Learning Through History magazine, an educational magazine for middle and high school students. 
    • Wrote and edited monthly articles on pet care and Rottweiler dogs for the website Suite101.com from 2000-2005. My articles received over 5000 hits a month. 
  • Edfinancial Services 
    • Composed written instructions for 80% of departmental procedures for the loan change department. 
    • Designed and composed 2 monthly departmental newsletters. 

Employment 

Administration Specialist I – University of Tennessee Department of Public Health
 2008 – Present 

Work independently and with little supervision. Serve as primary department contact for all curriculum issues. Serve as initial point of contact for applicants to the public health program. Manage the student application process. Compose acceptance and denial letters for program applicants. Manage graduate assistant application process. Build and maintain department database. Responsible for converting all student data from paper to electronic format. Build and maintain SharePoint sites. Maintain department listservs. Maintain student records. Assist with compiling data for accreditation purposes. Compose meeting minutes for all faculty and academic program committee meetings. Act as liaison with other academic departments, university administrators, and outside health organizations. Serve as department lead on the Banner enrollment system. Reserve classrooms. Collect and file course syllabi. Act as department webmaster, using Dreamweaver and WordPress. Establish and oversee department social media accounts. Create electronic tracking system for department A/V equipment. Serve on department technology committee. Serve as department representative on the College of Education, Health, and Human Science Dean’s Staff Advisor Board. Enter student timesheets into IRIS. Serve on committee for the development of online Master of Public Health degree (with faculty and members of external development organization). Maintain department procurement card account. 

Volunteer Work 

• Horse Haven of Tennessee – barn team member 
• Oak Ridge Kennel Club – webmaster